Maintenance contracts

Preventive (PM) and curative (CM) maintenance of flexible endoscopes.

BECAUSE YOUR NEEDS ARE UNIQUE!

Appropriate maintenance allows you to maximize the reliability and efficiency of your equipment, control your budget while minimizing the administrative workload. Whether it is for emergency intervention or for prevention, Europe Endoscope’s biomedical engineers have collaborated with a number of our customers to design and develop solutions adapted to the needs and budgets of healthcare organizations. Our offers guarantee a proactive service to minimize business disruptions over the long term.

WE HAVE 3 MAINTENANCE SOLUTIONS FOR YOU!

Good

better

BEST

SERENITY CARE - MAINTENANCE PREVENTIve

Maintain its proper functioning

Like all precision medical equipment, an endoscope requires infinite care and regular maintenance. In order to guarantee quality standards, our SERENITY CARE contract provides two complete interventions per year in order to anticipate the risks of deterioration and “non-questionable” damage.

Two preventive interventions per year
Intervention in less than 48 hours
Endoscope loan
Better planning
Thorough control of the equipment
Detailed traceability of all interventions
Repair guaranteed for 6 months: parts and labor
Replacement of the most requested parts*

*Bending Rubber – Biopsy channel – Suction channel – Nozzle – O-rings – Angulation adjustment

PLUS care - MAINTENANCE CURATIVE

Perfectly anticipate maintenance costs

The PLUS CARE contract aims to reduce the downtime of your equipment while controlling repair costs. The contract allows you to optimize equipment performance and availability – day after day, year after year. To keep to our commitments, we support with a team of biomedical engineers ready to intervene at the slightest concern.

Dedicated loan program endoscopes for the entire duration of the contract
Optimization of repair times
20 % discount on parts not taken in charge
A stock of spare parts dedicated to the PLUS CARE contract
Disinfection and bacteriological test before return of the device
Repair guaranteed 6 months: parts and labor
Replacement of malfunctioning parts

*Bending Rubber – Biopsy channel – Suction channel – Nozzle – O-rings – Angulation adjustment – Angulation system (cables, coil pipes, angulation stopper, bending section) – Video control buttons (1 and 2,3,4)

PREMIUM CARE - MAINTENANCE 2 EN 1

Cover all risks and the unexpected

The PREMIUM CARE contract is designed to allow our medical partners to focus only on their profession. We mobilize all our resources in order to guarantee a complete maintenance package combining availability, performance and safety.

* including two preventive interventions

* unlimited repairs – see contract condition

Dedicated loan program endoscopes for the whole the duration of the contract
Rapid and guaranteed intervention
Complete stock of spare parts
Traceability and monitoring of interventions
Annual repair history reports and analysis
6-month warranty repair: parts and labor

OPTIMAL MANAGEMENT OF YOUR ENDOSCOPY PARK

Because our experts know your equipment and can help you avoid breakdowns.

For all your interventions, our contracts provide you with the know-how and competence to maintain and service your equipment throughout the year by maintaining your budget under control. They guarantee you the assurance and safety of using optimal medical devices for your interventions. At Europe Endoscope, our parts and repairs meet the same quality and reliability requirements as those of the manufacturers.

Ask for your quote in order to optimize the management of your endoscopy stock

Reduction of downtime

QUICK AND EFFICIENT SUPPORT

BUDGET OPTIMIZATION

PERSONALIZED MAINTENANCE SERVICE

FREE LOAN PROGRAM OF DEVICES

REQUEST FROM TODAY YOUR
NEW MAINTENANCE CONTRACT

The three options are customizable according to the customer's need and budget. Europe Endoscope provides a free hotline for all of its customers.

Contact our team >